Job Post Details

3188
Covendis has listed a new job opportunity for a(n): Junior IT Technical Support Specialist in Atlanta, GA
01/09/2019
Junior IT Technical Support Specialist - Savannah
02/01/2019
06/30/2019
01/25/2019
Atlanta
GA

THIS POSITION IS LOCATED IN SAVANNAH GA

Junior IT Technical Support Specialist

 

Support End Use Computers for Service Delivery.

Troubleshoot user issues and maintain tickets assigned to the tech in the WRM system.

Create and maintain tickets in Remedy.

Troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

Troubleshoot user access to standardize software from the DBHDD image, i.e., MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

Setup and install computers for new hire onboarding’s.

 

 

Proficient in Win 7 and Win 10, and Office 365.

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

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